Commercial Banking Archives — https://www.nexj.com/blog/industry-resources/commercial-banking/ Mon, 26 Jul 2021 16:49:52 +0000 en-CA hourly 1 Private Cloud https://www.nexj.com/blog/resource-center/private-cloud/ Mon, 26 Jul 2021 16:49:52 +0000 https://www.nexj.com/?post_type=resource&p=8101  

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Using CRM as the Core of an Advisor Workstation https://www.nexj.com/blog/resource-center/using-crm-as-the-core-of-an-advisor-workstation/ Wed, 28 Oct 2020 20:16:54 +0000 https://www.nexj.com/?post_type=resource&p=8018 Today, more and more wealth management firms acknowledge that advisors prefer workstations with CRM at the core.

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Most advisors would compare their experience of working with data to the act of juggling. They don’t have access to a consolidated view of their customers, are often saddled with tools and systems that don’t work together, and are often compelled to switch between applications while trying to service customers.

This is where an Integrated Advisor Workstation can make all the difference by offering a unified view of all customer information. NexJ’s Comprehensive Customer View provides advisors with a 360° view of their contacts, in an easy-to-view and navigable format.

This allows advisors to create a single point of truth by consolidating information across company-wide sources, which is then shared across all lines of business. Another advantage is the seamless integration between advisor tools that eliminates duplicate data entry while ensuring that context is passed between applications.

Today, more and more wealth management firms acknowledge that advisors prefer workstations with CRM at the core.

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Using CRM as the Core of an Advisor Workstation – Delivered at Finlocity https://www.nexj.com/blog/resource-center/using-crm-as-the-core-of-an-advisor-workstation-delivered-at-finlocity/ Wed, 28 Oct 2020 20:08:02 +0000 https://www.nexj.com/?post_type=resource&p=8017 Learn why CRM has to be at the core of any successful Advisor Workstations.

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Using AI-Powered Digital Engagement Deepens Customer Relationships https://www.nexj.com/blog/resource-center/using-ai-powered-digital-engagement/ Wed, 29 Apr 2020 19:30:40 +0000 https://www.nexj.com/?post_type=resource&p=7963 In both social and digital engagement, content is currency. Engaging customers with the right content can transform your advisors and bankers from mere vendors to trusted partners.

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What you will take away from this webinar.

In both social and digital engagement, content is currency. Engaging customers with the right content can transform your advisors and bankers from mere vendors to trusted partners.

Currently, front office workers must choose from all purpose, cookie-cutter content or spend valuable time searching for more tailored content. In financial services, the challenge is even greater, as restrictive regulations make the task next to impossible. The result? Many advisors and bankers just give up.

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NexJ CRM for Commercial Banking: Why Leading Bankers Trust Us. https://www.nexj.com/blog/resource-center/nexj-crm-for-commercial-banking-why-leading-bankers-trust-us/ Mon, 16 Sep 2019 14:35:08 +0000 https://www.nexj.com/?post_type=resource&p=7687 This eGuide discusses how our commercial banking product can help bankers build relationships, save time, and increase revenue.

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NexJ Systems, the pioneer of Intelligent Customer Management, is the trusted partner for CRM products by global commercial banking institutions because of our deep domain expertise, next-generation technology, strategic investment in innovation, and strong commitment to customer success.

This eGuide discusses how our commercial banking product can help bankers build relationships, save time, and increase revenue.

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How Collaboration Can Make a World of Difference to Financial Institutions https://www.nexj.com/blog/resource-center/how-collaboration-can-make-a-world-of-difference-to-financial-institutions/ Wed, 21 Aug 2019 19:53:41 +0000 https://www.nexj.com/?post_type=resource&p=7676 The bigger the financial services organization, the more complex its workings. This is because a firm has to take into account everything from processes to compliance requirements, lines of business to categories of clients, and products to services. Collaboration doesn’t just enable a greater share of client wallet; it also leads to deeper relationships that […]

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The bigger the financial services organization, the more complex its workings. This is because a firm has to take into account everything from processes to compliance requirements, lines of business to categories of clients, and products to services.

Collaboration doesn’t just enable a greater share of client wallet; it also leads to deeper relationships that are ultimately more profitable. It can also yield insights into upcoming opportunities, separate cold calls from warm leads, and increase cross-bank synergies.

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The Challenge of Attracting Talent While Retaining Advisors https://www.nexj.com/blog/resource-center/the-challenge-of-attracting-talent-while-retaining-advisors/ Wed, 21 Aug 2019 18:06:31 +0000 https://www.nexj.com/?post_type=resource&p=7665 This whitepaper examines issues related to profits and competition that have a direct impact on recruitment, lists the challenges that currently exist, from a need for greater transparency to the emergence of new technologies and streamlined platforms, and discusses methods of attraction and retention that stand a higher chance of working. It also explains how […]

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This whitepaper examines issues related to profits and competition that have a direct impact on recruitment, lists the challenges that currently exist, from a need for greater transparency to the emergence of new technologies and streamlined platforms, and discusses methods of attraction and retention that stand a higher chance of working.

It also explains how award-winning CRM solutions like NexJ Systems can help attract and retain advisors through a better understanding and tracking of data, and more efficient data migration and integration.

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Under Three Minutes: The Power of Partnerships https://www.nexj.com/blog/resource-center/under-three-minutes-the-power-of-partnerships/ Mon, 29 Jul 2019 18:25:36 +0000 https://www.nexj.com/?post_type=resource&p=7662 Back again with another Under Three Minutes, and this time we sit down with Vlad Hachinski, VP of Partnership Success, and discuss the increasing focus for financial institutions to forge partnerships outside the firm.

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NexJ Systems Single & Multi-tenancy Overview https://www.nexj.com/blog/resource-center/nexj-systems-single-and-multi-tenancy-overview/ Mon, 24 Jun 2019 20:56:31 +0000 https://www.nexj.com/?post_type=resource&p=7380 At NexJ, we understand that security, reliability, customization, and control are key components for many financial services companies seeking a Customer Relationship Management (CRM) software.

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At NexJ, we understand that security, reliability, customization, and control are key components for many financial services companies seeking a Customer Relationship Management (CRM) software.

What you will take away from this infosheet.

This document discusses the benefi ts of single tenancy compared to multi-tenancy deployments.

Due to regulatory requirements, business processes, user needs, and client expectations are ever changing in the financial services world, it’s increasingly important to find a CRM that can offer all the peace of mind a financial company needs.

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Build or Buy? The Advantages of Going With an Established CRM Solution https://www.nexj.com/blog/resource-center/build-or-buy-advantages-of-going-with-an-established-crm-solution/ Mon, 24 Jun 2019 19:53:55 +0000 https://www.nexj.com/?post_type=resource&p=7379 It's a dilemma that occupies financial institutions often: the desire to build a CRM solution from the ground up or opt for an out-of-the-box solution that allows them to hit the ground running.

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It’s a dilemma that occupies financial institutions often: the desire to build a CRM solution from the ground up or opt for an out-of-the-box solution that allows them to hit the ground running.

What you will take away from this eGuide.

Traditional wisdom dictates that building something is a great idea because it allows financial institutions to get something that meets their specific needs.

That view has shifted in recent years though, for all kinds of reasons starting with the fact that we now live in a world where Vertical CRM solutions exist.

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Comprehensive Customer View for Commercial and Corporate Banking https://www.nexj.com/blog/resource-center/comprehensive-customer-view-for-commercial-and-corporate-banking/ Fri, 14 Jun 2019 19:23:46 +0000 https://www.nexj.com/?post_type=resource&p=7349  

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NexJ Lead Management https://www.nexj.com/blog/resource-center/nexj-leads-management/ Thu, 16 May 2019 14:31:45 +0000 http://www.nexj.com/?post_type=resource&p=452 NexJ Lead Management helps firms streamline lead and referral management to institutionalize best practices for loading, scoring, distributing, and working these opportunities to maximize profitability and conversions.

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Firms are seeking to maximize the value of each lead, drive efficiencies in the sales process, and leverage their existing client base for cross-firm and cross-product referrals. Consistent lead capture and processing helps produce reliable metrics and KPIs that empower organizations to determine lead profitability by source, sales concept, segment, and more.

Our lead management capabilities enable firms to:

  • Capture and process all leads consistently through a single application
  • Provide unique capabilities to maximize the profitability of each lead
  • Encourage system adoption by making it easier for sales reps to convert leads
  • Drive revenue profitability and optimize processes through close loop analytics

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Driving Organic Growth: Identify and Capitalize on Referrals in Commercial Banking https://www.nexj.com/blog/resource-center/driving-organic-growth-identify-and-capitalize-on-cross-bank-referrals-for-commercial-banking/ Thu, 09 May 2019 16:29:43 +0000 https://www.nexj.com/?post_type=resource&p=7300 By establishing a shared view of the client across the organization, firms are better able to share information and leverage workflows that support cross-bank referrals. Banks are increasingly focusing on driving revenue growth by selling more products and services to existing clients. Compared to the time, cost, and effort to acquire new clients, this approach […]

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By establishing a shared view of the client across the organization, firms are better able to share information and leverage workflows that support cross-bank referrals. Banks are increasingly focusing on driving revenue growth by selling more products and services to existing clients.

Compared to the time, cost, and effort to acquire new clients, this approach makes good sense. It is far more cost effective to market to existing clients than to onboard new clients and these opportunities have a higher success rate.

The status quo is about to change, however, as these organizations redefine their referral model.

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AI, Machine Learning and Their Impact on CRM https://www.nexj.com/blog/resource-center/ai-machine-learning-and-their-impact-on-crm/ Thu, 25 Apr 2019 16:03:17 +0000 https://www.nexj.com/?post_type=resource&p=7266 This whitepaper focuses on NexJ’s approach to AI and machine learning and looks at how our CRM deploys this technology towards action and recommendation engines such as NexJ Nudge. When it comes to Artificial Intelligence in financial services, there are all kinds of ways in which organizations deploy rules and algorithms. While a majority use […]

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This whitepaper focuses on NexJ’s approach to AI and machine learning and looks at how our CRM deploys this technology towards action and recommendation engines such as NexJ Nudge.

When it comes to Artificial Intelligence in financial services, there are all kinds of ways in which organizations deploy rules and algorithms. While a majority use it for customer engagement applications or in vertical-specific software, other use cases arise in the form of call center service and support, cybersecurity, supply chain management or asset performance management.

 

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Process Management Services https://www.nexj.com/blog/resource-center/process-management-service/ Wed, 24 Apr 2019 15:52:30 +0000 http://www.nexj.com/?post_type=resource&p=419 NexJ helps streamline key processes and automate best practices including new account opening, financial reviews, and referrals.

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Processes such as client onboarding, account opening, KYC, and AML can be time-consuming and complex. Automation through Artificial Intelligence (AI) is critical to improving and personalizing the client experience, standardizing and streamlining sales and client service activities, and decreasing the cost of internal operations.

NexJ’s Process Management Services are powered by SmartForms and Workflows, which enable effective and efficient Business Process Automation.

This allows companies to quickly automate complex and tedious client-centric business processes and integrate them with their existing systems and data stores to increase efficiency and productivity, improve the client experience, and reduce operational costs.

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NexJ Best Practices for Data Migration https://www.nexj.com/blog/resource-center/nexj-best-practices-for-data-migration/ Tue, 05 Mar 2019 16:45:36 +0000 https://www.nexj.com/?post_type=resource&p=7134 This document explains NexJ’s approach to data migration, our practices, and capabilities. We, at NexJ Systems, recognize that data migration is one of the most integral aspects of successfully deploying any Customer Relationship Management solution. We adopt industry best practices while managing migrations from legacy systems, and use our extensive tooling and significant experience with client data encompassing a varying degree of size and scope.

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We, at NexJ Systems, recognize that data migration is one of the most integral aspects of successfully deploying any Customer Relationship Management solution. We adopt industry best practices while managing migrations from legacy systems, and use our extensive tooling and significant experience with client data encompassing a varying degree of size and scope.

This document explains NexJ’s approach to data migration, our practices, and capabilities.

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NexJ Nudge ™️ https://www.nexj.com/blog/resource-center/nexj-nudge%ef%b8%8f/ Thu, 17 Jan 2019 18:46:44 +0000 https://staging.nexj.com/nexj/?post_type=resource&p=6561 NexJ Nudge-AI is a suite of digital assistants that leverage Artificial Intelligence, Machine Learning, and Natural Language Processing to make intelligent investment recommendations, suggest next best actions, share relevant information and analyze data for insights in order to help advisors better engage and service their clients. These assistants further equip advisors with data-driven prompts to help […]

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NexJ Nudge-AI is a suite of digital assistants that leverage Artificial Intelligence, Machine Learning, and Natural Language Processing to make intelligent investment recommendations, suggest next best actions, share relevant information and analyze data for insights in order to help advisors better engage and service their clients.

These assistants further equip advisors with data-driven prompts to help drive efficiency, meet compliance obligations and drive customer loyalty.

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NexJ Data Bridge https://www.nexj.com/blog/resource-center/nexj-data-bridge/ Thu, 17 Jan 2019 18:29:19 +0000 https://staging.nexj.com/nexj/?post_type=resource&p=6553 The NexJ Data Bridge is a NexJ CRM module that orchestrates real-time packaging and delivery of data from CRM to external data consumers. The Data Bridge offers powerful data processing capabilities that support the creation of specific data views for individual data warehouses, reporting systems, and back-office compliance and archiving solutions.

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The NexJ Data Bridge is a NexJ CRM module that orchestrates real-time packaging and delivery of data from CRM to external data consumers.

The Data Bridge offers powerful data processing capabilities that support the creation of specific data views for individual data warehouses, reporting systems, and back-office compliance and archiving solutions.

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Compliance With the Suitability and Appropriateness of Advice https://www.nexj.com/blog/resource-center/compliance-with-the-suitability-and-appropriateness-of-advice-2/ Thu, 17 Jan 2019 18:25:52 +0000 https://staging.nexj.com/nexj/?post_type=resource&p=6548 Regulators are primarily concerned with the protection of retail clients and many firms have been fined following reviews, usually due to weaknesses in systems and controls.

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What you will take away from this brochure.

Regulators are primarily concerned with the protection of retail clients and many firms have been fined following reviews, usually due to weaknesses in systems and controls.

NexJ’s Intelligent Customer Management products enable firms to determine and demonstrate the suitability and appropriateness of products and services sold, in compliance with MiFID II and the FCA, including requirements for initial assessments; trade idea generation, recommendations, and advice; ongoing information and portfolio turnover reviews; and governance and monitoring.

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Under Three Minutes: The State of Next Best Action https://www.nexj.com/blog/resource-center/under-three-minutes-the-state-of-next-best-action/ Tue, 08 Jan 2019 17:40:13 +0000 https://www.nexj.com/?post_type=resource&p=4491 The post Under Three Minutes: The State of Next Best Action appeared first on NexJ Systems.

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Under Three Minutes: Unlocking the Power of the Client Hierarchy https://www.nexj.com/blog/resource-center/under-three-minutes-unlocking-the-power-of-the-client-hierarchy/ Tue, 11 Dec 2018 19:16:05 +0000 https://www.nexj.com/?post_type=resource&p=4478  

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